Women's Lumi Tall Lace by Propet

WBX002SMBR-06

$104.95 $83.96 Save $20.99
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Propet Women's Lumi Tall Lace Boot

Lumi Tall Lace features an insulated lining for greater warmth when the outside weather is beyond bearable. The inside of the boots features a Vaporex, double insole system that increases insulation and retains heat. The sole also provides a cushion to your feet, and ensures a custom fit.

The Propet Lumi Tall Lace Is A Boot Made For Enduring The Winter Weather. Built With A Scotchgard™ Treated Suede And Knit Upper with A Soft Pile Lining. Has Sealtex® Waterproof Properties To Keep Your Feet Dry.

Women's Lumi Tall Lace Boot Features:

  • Scotchgard™ treated Suede and knit upper with soft pile lining
  • 8 inch shaft height
  • Sealtex® waterproof bootie construction for weather resistance
  • Vaporex® heat-retaining, double-insole system for extra insulation, cushion and fit customization
  • Thinsulate™ lining (200 grams) for extra warmth on cold days
  • Rubber outsole designed for positive traction and slip resistance
  • Waterproof

Follow These Instructions Before Wearing Your Boots Daily

  • Wear your new footwear and inserts for 1-2 hours in your home, preferably on a carpeted surface.
  • Inspect your feet for any redness that my develop. 
  • If redness persists, consult your health care professional
  • If no redness appears, wear your shoes around your home for one or two days while periodically checking your feet for redness or uncomfortable rubbing
  • If they are comfortable, they are ready to be worn outside.

Return Policy

Look below to find Propets Return Polcy by Product.

 Product Return Policy Refund Warranty
All Shoes, Sandals & Slippers Unworn - 14 days from Ship Date 100% 6 Months
Socks Unworn - 14 Days from Ship Date 100% 30 Days
Insoles Unworn - 14 Days from Ship Date 100% 30 Days

Warranty

Propét USA, Inc. (“Propét”) warrants that its footwear products will be free from defects in material and workmanship for a period of six (6) months from the date of purchase by the original consumer purchaser. This limited warranty applies only to products that were purchased from an Authorized Propét Dealer, unless otherwise prohibited by law. Propét’s Authorized Dealers are required to adhere to our policies and procedures, ensuring that your product has been properly stored, handled, and cared for before being sold to you. Propét reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet websites and unauthorized storefronts on online marketplaces. This limited warranty does not cover any defects due to normal wear and tear, damage due to misuse, alteration to the product, or negligence.

 
 Product Return Policy Refund Warranty
All Shoes, Sandals & Slippers Unworn - 14 days from Ship Date 100% 6 Months
Socks Unworn - 14 Days from Ship Date 100% 30 Days
Insoles Unworn - 14 Days from Ship Date 100% 30 Days
Please note that Propét’s warranty is limited to a single claim for each product purchased. Any replacement products provided to you by Propét based upon a prior warranty claim are not eligible for coverage under this warranty.
 
Purchasers of products who wish to make a warranty claim based upon a product defect should return the product to the store or the Internet website from which the products were purchased. If unable to return your products to the store or website where they were purchased, please contact our customer service team at 253-854-7600. Propét reserves the right to inspect any product for determination of defect and to require proof of purchase from an Authorized Propét Dealer. If Propét determines, in its sole discretion, that the product contains a manufacturing defect, Propét will replace the defective product with the same or a similar product.
 
IMPORTANT: Do not send your product(s) to Propét unless instructed to do so. Any unsolicited returns to Propét will be refused and returned to the purchaser.
 
What is covered by this limited warranty?
Subject to the terms, exclusions and limitations herein, Propét warrants only that its footwear products shall be free of manufacturing defects for a period of 6 months from the date of purchase by the original consumer purchaser. Specifically, conditions that are considered manufacturing defects which are covered by this limited warranty are as follows:
• Stitching that has come undone
• Hardware breaking or becoming detached
• Leather cracking, peeling or splitting
• Waterproof products leaking
• Sole separation, deterioration or cracking under normal wearing conditions
 
What is NOT a manufacturing defect and is not covered by this limited warranty?
 
Please note: Improper fit is not a manufacturing defect.
Feet come in a countless number of shapes and volumes. While Propét offers a wide variety of widths and sizes to accommodate even hard-to-fit feet, it is impossible to ensure that each of Propét’s products will perfectly fit everyone. Ensuring proper size, fit and style selection is the responsibility of the purchaser and should be assured before purchasing the product. Products should be worn on carpet until a comfortable fit can be confirmed. Exchanges for size and fitting issues should be made through the original location of purchase.
 
Other conditions that are not considered a manufacturing defect:
• Material failure caused by excessive wear, unreasonable use, exposure to caustic chemicals, extreme heat, alterations, or abnormal wear related to occupation.
• Stitching or hardware failure due to being caught, hooked, snagged or other abnormal wearing accidents.
• Leather not properly treated to keep from drying out.
• Waterproofing failure due to complete submersion in water or allowing the water to seep over the top of the footwear.
• Separation of soles or sole components due to being caught, hooked, snagged or cut.
• Normal wear on soles or heels due to individual wear patterns, or heavy wear associated with occupation.
• Products worn past the point of being able to be repaired.
 
What is NOT covered by this limited warranty?
 
This limited warranty applies only to products that were purchased from an Authorized Propét Dealer that is subject to and follows Propét’s quality controls, unless otherwise prohibited by law. Products that were not purchased from an Authorized Propét Dealer, including products purchased on eBay or Craigslist, are not covered by this limited warranty. Please check Propét’s Dealer Locator, Online Retailer listing, or call customer service at 253-854-7600 to verify that you are purchasing from an Authorized Propét Dealer.
This limited warranty also does not apply to the following products:
• Returns from customers residing outside the United States and/or products purchased outside the United States.
• Products with labels removed.
• Salesman samples, final sale closeouts, or promotional products.
• Products that have been out of production for more than 3 years.
 
Additional Information
 
There are no warranties which extend beyond those stated herein. Any implied warranties that may be applicable to the products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the 6-month duration of this limited warranty. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Under no circumstances shall Propét be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability, and any recovery is limited to the purchase price. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
 
Some states do not allow limitation on how long an implied warranty lasts, or exclusion all or certain types of damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other additional rights, which vary from jurisdiction to jurisdiction.

SHIPPING POLICY

DOMESTIC SHIPPING

UPDATE: Please be advised that due to the impact of COVID-19, FedEx has suspended their service guarantee. Therefore, we are temporarily removing the option to upgrade your order to expedited shipping. We continue to offer free shipping and free returns. Due to unprecedented volume increases and limited employee availability due to the impacts of Covid-19, you may experience shipping delays. 

Standard FREE Domestic Shipping Up to 7-10 business days for all orders for in-stock merchandise. If a product goes out of stock after an order is placed, customer will be contacted with an alternate item or order cancellation. Shipping rates below applies only to those in the contiguous 48 states (This does not include Hawaii, Alaska,Puerto Rico, Guam, US Virgin Islands and other unincorporated US territories). The following shipping and handling rates apply to Most orders. These rates may be different for large quantity orders or heavy products. Email us at mail@comfortdiabeticshoes.com If you have any questions concerning shipping. We request a physical address as Comfort Diabetic Shoes does not ship to P.O. Boxes anymore.

Expedited standard shipping rates apply. If you place an exchange order on your own with free shipping, your return will be credited minus the expedited standard shipping fee.

Standard Ground 7-10 Day Shipping

Expedited 3-7 Business Days

 Rush Delivery
2-3 Business Days
ALL Orders  Free Shipping $12.99 $17.99

INTERNATIONAL SHIPPING

At this time we do not ship out of the continental United States

We do not ship to APO/FPO (Army Post Office/Fleet Post Office) and DPO (Diplomatic Post Office) addresses- no rush or overnight delivery unless you call and speak with customer service.

Comfort Diabetic Shoes does NOT ship to PO Boxes anymore.

HOW SHIPPING PRICES ARE DETERMINED

The shipping cost for Most items are calculated by considering the item's size, weight, shipping method and delivery address. Domestic shipping prices within the contiguous US are determined by the price of your order. (See the above pricing chart for your shipping cost)

You may incur an additional shipping fee if you purchase item(s) that are large, bulky or order multiple products due to the overall size and/or weight of the order. These additional shipping cost (if applicable) are calculated after you have placed your order and we have communicated to you by email. Once you have approved (by email) the additional shipping cost your order process is complete.

DELIVERY TIME FOR YOUR ORDER

The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts: the processing time and the shipping time.

Processing time for an item is the time from when you submit your order to when the item leaves the warehouse. Shipping time is from when the item leaves the warehouse to when it arrives at your door. Comfort Diabetic Shoes has no control, such as acts of god, and are not responsible for delivery delays due to weather.

See shipping times below:

STANDARD DELIVERY

Orders for in-stock items typically ship within 2-3 business days and will arrive up to 10 business days. Business days are Monday through Friday (excluding week ends and holidays).

STANDARD EXPEDITED DELIVERY

Orders for in-stock items placed Monday-Friday before 12PM CST will ship the same day to arrive within 5-8 business days. Business days are Monday through Friday (excluding week ends and holidays).

OVERNIGHT DELIVERY

Comfort Diabetic Shoes does not offer overnight delivery on the website. If you are in need of overnight delivery, please contact our Customer Service Department at mail@comfortdiabeticshoes.com and someone will be happy to provide a quote.

PROVIDE CORRECT SHIPPING ADDRESS

We make every effort to ship to the correct shipping address. In order to accurately ship your order we ask our customers to provide accurate shipping information. We are often able to correct invalid addresses during the shipping process, but we cannot guarantee this.

It is our customer's responsibility to provide an accurate and valid shipping address. Any errors, omissions, or misspellings in the address should be avoided or it may cause your order to be returned.

Orders that are returned to us due to an invalid address provided by the customer will require an additional shipping fee to be reshipped. If you have any questions you may contact our Customer Service Department at mail@comfortdiabeticshoes.com.

Comfort Diabetic Shoes does NOT ship to PO Boxes anymore.

SPECIAL DELIVERY REQUESTS

During the order process, our customers may add comments to their orders. We cannot guarantee that comments for a special delivery request or requirement will be fulfilled by the carrier.

We reserve the right to use any of the three primary carriers to deliver orders to our customers; USPS, FedEx and UPS.

If your shipping address does not receive delivery service from any of these carriers, you may add a comment to your order informing us which carrier(s) does not serve your area. If you have any questions you may contact our Customer Service Department at mail@comfortdiabeticshoes.com.

ITEMS SHIPPED SEPARATELY

Comfort Diabetic Shoes may (at any time) ship items separately in order to get you your order as quickly as possible. The customer will not incur any additional charge unless otherwise notified in advance by email. If you place an order for overnight or rush delivery, please let us know which item is of higher importance to you to receive overnight or rush so that you do not incur additional fees. Comfort Diabetic Shoes will send the other item(s) standard delivery at no extra cost to you.

DIFFERENT SHIPPING & BILLING

If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company. This helps prevent fraudulent use of your credit card. Your order will not be processed until your payment has been confirmed.

To list the alternate address with your credit card company simply call the toll free number on the back of your card and ask the agent to add the alternate address to your credit card account. Listing the address with your credit card company should only take a few minutes. We recommend adding the address before placing your order; this helps us process your order more quickly.

SHIPPING TO YOUR WORKPLACE

Comfort Diabetic Shoes recommends using your workplace address as your shipping destination. There are a number of benefits in doing this:

  • You won't need to be at home to accept a delivery
  • Helps keep gifts a secret
  • Packages won't be left unattended
  • Packages won't be left out where they can be damaged by bad weather or outdoor pets
  • Receive packages directly and personally
  • Carriers deliver to your office anyway so this saves them from driving to your home
  • Please check your office policy to see if personal deliveries are permitted, then consider shipping your next order to your workplace address.

PACKAGE LOST OR STOLEN

In the unlikely event that your order arrives damaged, is lost or you have missing items, please contact our Customer Service Department at mail@comfortdiabeticshoes.com Please, reference your name and order number on the subject line of your email [example: Your Name,Order # ].

SHIPPING TO PO BOXES OR APO//FPO

We do not make Deliveries to any APO/FPO (Army Post Office/Fleet Post Office) and DPO (Diplomatic Post Office) addresses.

Comfort Diabetic Shoes does NOT ship to PO Boxes anymore.

INTERNATIONAL SHIPPING

Comfort Diabetic Shoes only ships to locations within the continental United States at this time.

Shipping costs paid to Comfort Diabetic Shoes only cover transportation costs to the delivery destination.  

Shipping Days refers to business working days for carriers and may exclude weekends and holidays.

About Comfort Diabetic Shoes

Health and wellness is just as important to us as it is to you. Our staff at Comfort Diabetic Shoes has been in the Diabetic Shoe industry for nearly 40 years. We only provide the finest quality products manufactured and designed by the best foot health experts. Our products are recommended by thousands of medical professionals in healthcare. Relief from foot pain is what we do, so if you, work, exercise, hike or are just on your feet all day, Let us Help!

Customer Service

Our mission at Comfort Diabetic Shoes is to help people living with Diabetes and other foot conditions have a better quality of life. Our knowledgeable staff can easily assist you in finding the shoe that will provide you the best comfort while remaining stylish.

The typical person buys 1 - 2 pairs of shoes each year. Let our staff help you find the shoes that will provide the best comfort all year long.

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