Women's LuLu by Dr. Comfort®

4610-A-05.5

Regular price $134.95 Sale price $107.96 Save $26.99
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Dr Comfort Women's LuLu Dress Shoe

Dr. Comfort LuLu Womens Casual/Dress Shoe. Beautiful details and rich finishes adorn our women's Lu Lu shoes. The Merry Jane style features a full top grain leather upper which creates luxurious looks for casual or dress. Lateral strap self-adjusts with a contact closure for a perfect fit. Dr. Comfort's Lulu Mary Janes are loaded with features to support, comfort, and protect sensitive feet. The extra-wide, protective toe box reduces pressure and potential for injury.

LuLu Shoe Features:

  • Lateral strap self-adjusts with a contact closure for a perfect fit. 
  • Works for dress or casual.
  • Merry Jane style
  • Leather upper
  • Material: Leather
  • FREE! Inserts Included With Every Pair of Shoes ($29.00 value)

This Diabetic Shoe is Best for the Following Foot Conditions

  • Diabetes
  • Plantar Fasciitis
  • Corns
  • Calluses
  • Swollen Feet
  • Osteoarthritis
  • Rheumatoid Arthritis
  • Bunions
  • Hammer Toes
  • Morton's Neuroma
  • Injuries involving tendons, muscles, and bones (e.g. Achilles Tendonitis)

Follow These Instructions for The Care of Your Shoes

With a washcloth, use a small amount of mild soap, Woolite, and water. Air dry. Can use a baby wipe if shoe has first been sprayed with a fabric protector. Do not machine wash.

Follow These Instructions Before Wearing Your Shoes Daily

  • Wear your new footwear and inserts for 1-2 hours in your home, preferably on a carpeted surface.
  • Inspect your feet for any redness that my develop. 
  • If redness persists, consult your health care professional
  • If no redness appears, wear your shoes around your home for one or two days while periodically checking your feet for redness or uncomfortable rubbing
  • If they are comfortable, they are ready to be worn outside.

Return Policy

Dr. Comfort allows returns for any reason within the specified time frame listed below within the date of shipment, unless shoes have been modified. 

How do I start a Return?

Items can be shipped back within the specified return window in the conditions listed below but if you have a question or concern, please us us at mail@comfortdiabeticshoes.com to request return shipping label or follow the instructions on our website under Refunds/Returns.

Product Return Policy Refund Remake Warranty
All Shoes, Sandals & Slippers Unworn - 30 days from Ship Date
Worn - 30 days from Ship Date
100% N/A 6 Months
Diabetic Socks Unworn - 30 Days from Ship Date
Worn - No Return
100% N/A 6 Months
Compression Hosiery Unworn - 30 Days from Ship Date
Worn - No Return
100% N/A 6 Months
Anti-Embolism Unworn - 30 Days from Ship Date
Worn - No Return
100% N/A 6 Months
Gel Inserts Unworn - 30 days from Ship Date
Worn - 30 days from Ship Date
100% N/A 6 Months
EXOS OTC Unworn - 30 days from Ship Date
Worn - 30 days from Ship Date
100% N/A 6 Months
Custom Functional Orthotics (mySupport) Unworn - 60 days from Ship Date
Worn - 60 days from Ship Date
0% Yes 6 Months
Barrier Masks No Return 0% N/A 30 Days

 

Shoes, Sandals, Slippers & Inserts

Dr. Comfort allows returns for any reason within 30 days of date of shipment, unless shoes have been modified. For products returned beyond that window, we grant credit on a case-by-case basis. Products exhibiting excessive wear or abuse will not be credited

Socks, Compression Hosiery & Accessories

Unworn and in original packaging – 30 days from original shipment date

Warranty

Limited Warranty

DJO warrants to the customer that any Dr. Comfort products purchased will be free from defects in materials and workmanship for a period of 6 months. The warranty period commences on the date of shipment. DJO’s obligation for this Limited Warranty is to repair or replace a defective product at no charge to the customer, or to credit customer’s account for the purchase price paid for the defective product, at DJO’s discretion, which is customer’s exclusive remedy.. This limited warranty does not apply if the defective product (i) is subject to abuse, neglect, misuse or accident, (ii) has not been used in accordance with written instructions for use, (iii) was not purchased from DJO or an authorized dealer, (iv) was modified from its original configuration or repaired or altered by anyone other than DJO or a person authorized by DJO.

DJO HEREBY DISCLAIMS ANY OTHER EXPRESS OR IMPLIED WARRANTIES NOT SET FORTH IN THE FOREGOING LIMITED WARRANTY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

SHIPPING POLICY

DOMESTIC SHIPPING

UPDATE: Please be advised that due to the impact of COVID-19, FedEx has suspended their service guarantee. Therefore, we are temporarily removing the option to upgrade your order to expedited shipping. We continue to offer free shipping and free returns. Due to unprecedented volume increases and limited employee availability due to the impacts of Covid-19, you may experience shipping delays. 

Standard FREE Domestic Shipping Up to 7-10 business days for all orders for in-stock merchandise. If a product goes out of stock after an order is placed, customer will be contacted with an alternate item or order cancellation. Shipping rates below applies only to those in the contiguous 48 states (This does not include Hawaii, Alaska,Puerto Rico, Guam, US Virgin Islands and other unincorporated US territories). The following shipping and handling rates apply to Most orders. These rates may be different for large quantity orders or heavy products. Email us at mail@comfortdiabeticshoes.com If you have any questions concerning shipping. We request a physical address as Comfort Diabetic Shoes does not ship to P.O. Boxes anymore.

Expedited standard shipping rates apply. If you place an exchange order on your own with free shipping, your return will be credited minus the expedited standard shipping fee.

Standard Ground 7-10 Day Shipping

Expedited 3-7 Business Days

Rush Delivery
2-3 Business Days
ALL Orders  Free Shipping $12.99 $17.99

INTERNATIONAL SHIPPING

At this time we do not ship out of the continental United States

We do not ship to APO/FPO (Army Post Office/Fleet Post Office) and DPO (Diplomatic Post Office) addresses- no rush or overnight delivery unless you call and speak with customer service.

Comfort Diabetic Shoes does NOT ship to PO Boxes anymore.

HOW SHIPPING PRICES ARE DETERMINED

The shipping cost for Most items are calculated by considering the item's size, weight, shipping method and delivery address. Domestic shipping prices within the contiguous US are determined by the price of your order. (See the above pricing chart for your shipping cost)

You may incur an additional shipping fee if you purchase item(s) that are large, bulky or order multiple products due to the overall size and/or weight of the order. These additional shipping cost (if applicable) are calculated after you have placed your order and we have communicated to you by email. Once you have approved (by email) the additional shipping cost your order process is complete.

DELIVERY TIME FOR YOUR ORDER

The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts: the processing time and the shipping time.

Processing time for an item is the time from when you submit your order to when the item leaves the warehouse. Shipping time is from when the item leaves the warehouse to when it arrives at your door. Comfort Diabetic Shoes has no control, such as acts of god, and are not responsible for delivery delays due to weather.

See shipping times below:

STANDARD DELIVERY

Orders for in-stock items typically ship within 2-3 business days and will arrive up to 10 business days. Business days are Monday through Friday (excluding week ends and holidays).

STANDARD EXPEDITED DELIVERY

Orders for in-stock items placed Monday-Friday before 12PM CST will ship the same day to arrive within 5-8 business days. Business days are Monday through Friday (excluding week ends and holidays).

OVERNIGHT DELIVERY

Comfort Diabetic Shoes does not offer overnight delivery on the website. If you are in need of overnight delivery, please contact our Customer Service Department at mail@comfortdiabeticshoes.com and someone will be happy to provide a quote.

PROVIDE CORRECT SHIPPING ADDRESS

We make every effort to ship to the correct shipping address. In order to accurately ship your order we ask our customers to provide accurate shipping information. We are often able to correct invalid addresses during the shipping process, but we cannot guarantee this.

It is our customer's responsibility to provide an accurate and valid shipping address. Any errors, omissions, or misspellings in the address should be avoided or it may cause your order to be returned.

Orders that are returned to us due to an invalid address provided by the customer will require an additional shipping fee to be reshipped. If you have any questions you may contact our Customer Service Department at mail@comfortdiabeticshoes.com.

Comfort Diabetic Shoes does NOT ship to PO Boxes anymore.

SPECIAL DELIVERY REQUESTS

During the order process, our customers may add comments to their orders. We cannot guarantee that comments for a special delivery request or requirement will be fulfilled by the carrier.

We reserve the right to use any of the three primary carriers to deliver orders to our customers; USPS, FedEx and UPS.

If your shipping address does not receive delivery service from any of these carriers, you may add a comment to your order informing us which carrier(s) does not serve your area. If you have any questions you may contact our Customer Service Department at mail@comfortdiabeticshoes.com.

ITEMS SHIPPED SEPARATELY

Comfort Diabetic Shoes may (at any time) ship items separately in order to get you your order as quickly as possible. The customer will not incur any additional charge unless otherwise notified in advance by email. If you place an order for overnight or rush delivery, please let us know which item is of higher importance to you to receive overnight or rush so that you do not incur additional fees. Comfort Diabetic Shoes will send the other item(s) standard delivery at no extra cost to you.

DIFFERENT SHIPPING & BILLING

If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company. This helps prevent fraudulent use of your credit card. Your order will not be processed until your payment has been confirmed.

To list the alternate address with your credit card company simply call the toll free number on the back of your card and ask the agent to add the alternate address to your credit card account. Listing the address with your credit card company should only take a few minutes. We recommend adding the address before placing your order; this helps us process your order more quickly.

SHIPPING TO YOUR WORKPLACE

Comfort Diabetic Shoes recommends using your workplace address as your shipping destination. There are a number of benefits in doing this:

  • You won't need to be at home to accept a delivery
  • Helps keep gifts a secret
  • Packages won't be left unattended
  • Packages won't be left out where they can be damaged by bad weather or outdoor pets
  • Receive packages directly and personally
  • Carriers deliver to your office anyway so this saves them from driving to your home
  • Please check your office policy to see if personal deliveries are permitted, then consider shipping your next order to your workplace address.

PACKAGE LOST OR STOLEN

In the unlikely event that your order arrives damaged, is lost or you have missing items, please contact our Customer Service Department at mail@comfortdiabeticshoes.com Please, reference your name and order number on the subject line of your email [example: Your Name,Order # ].

SHIPPING TO PO BOXES OR APO//FPO

We do not make Deliveries to any APO/FPO (Army Post Office/Fleet Post Office) and DPO (Diplomatic Post Office) addresses.

Comfort Diabetic Shoes does NOT ship to PO Boxes anymore.

INTERNATIONAL SHIPPING

Comfort Diabetic Shoes only ships to locations within the continental United States at this time.

Shipping costs paid to Comfort Diabetic Shoes only cover transportation costs to the delivery destination.  

Shipping Days refers to business working days for carriers and may exclude weekends and holidays.

About Comfort Diabetic Shoes

Customer Service


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