Apex Copper Cloud Crew Socks
Copper Cloud Crew Sock Features
- Seamless design curbs ulceration
- Moisture-wicking promotes drier feet
- Ventilated airflow for temperature control
- Non-binding for improved circulation
- Copper yarn provides antibacterial/antifungal/ anti-odor and softer skin
- Heel and forefoot padding for ultimate comfort
- Light arch support helps relieve achiness
- Y-heel and -toe construction for perfect fit
- Sizes: Extra Small, Small, Medium, Large
Men and Women Sock Sizing Chart
|
SOCK SIZE
|
X-SMALL | SMALL | MEDIUM | LARGE |
| MEN'S SHOE | 4-6 | 6.5-8 | 8.5-10 | 10.5-12 |
| WOMEN'S SHOE | 5-7 | 7.5-9 | 9.5-11 | 11.5-13 |
RETURN POLICY & STANDARD TERMS AND CONDITIONS OF SALE
NO HASSLE RETURNS
If, for any reason, you are not completely satisfied with your Apex Shoe order, you may return your merchandise within 30 days from the date of purchase.
Please return merchandise in its original box if possible and include the provided return slip with returns instructions. Unfortunately, we cannot refund your original shipping charge.
U.S. CUSTOMERS:
We are experiencing operational delays as a result of Covid-19; please allow extra time for processing of your return. All returns are being processed in the order in which they were received. Once processed, your refund will be issued to the credit card or bank account used for the initial purchase. You should see the refund post to your statement within 1-2 billing cycles.
Please note that refunds are not offered for merchandise returned after the 30-day period.
Warranty: Apex warrants that, upon delivery, goods will be free from defects in material and workmanship under proper care and normal use. Goods shall be considered “defective” if the defect materially impairs the value of the goods for their intended use to the customer. Apex further warrants that all goods and services will be produced and furnished in accordance with applicable laws and regulations.
If you believe your item(s) may be defective, please email us at mail@comfortdiabeticshoes.com, for further evaluation and instruction on returning potentially defective merchandise.
SHIPPING POLICY
DOMESTIC SHIPPING
UPDATE: Please be advised that due to the impact of COVID-19, FedEx has suspended their service guarantee. Therefore, we are temporarily removing the option to upgrade your order to expedited shipping. We continue to offer free shipping and free returns. Due to unprecedented volume increases and limited employee availability due to the impacts of Covid-19, you may experience shipping delays.
Standard FREE Domestic Shipping Up to 7-10 business days for all orders for in-stock merchandise. If a product goes out of stock after an order is placed, customer will be contacted with an alternate item or order cancellation. Shipping rates below applies only to those in the contiguous 48 states (This does not include Hawaii, Alaska,Puerto Rico, Guam, US Virgin Islands and other unincorporated US territories). The following shipping and handling rates apply to Most orders. These rates may be different for large quantity orders or heavy products. Email us at mail@comfortdiabeticshoes.com If you have any questions concerning shipping. We request a physical address as Comfort Diabetic Shoes does not ship to P.O. Boxes anymore.
Expedited standard shipping rates apply. If you place an exchange order on your own with free shipping, your return will be credited minus the expedited standard shipping fee.
| Standard Ground 7-10 Day Shipping |
Expedited 3-7 Business Days |
Rush Delivery 2-3 Business Days |
|
|---|---|---|---|
| ALL Orders | Free Shipping | $12.99 | $17.99 |
INTERNATIONAL SHIPPING
At this time we do not ship out of the continental United States
We do not ship to APO/FPO (Army Post Office/Fleet Post Office) and DPO (Diplomatic Post Office) addresses- no rush or overnight delivery unless you call and speak with customer service.
Comfort Diabetic Shoes does NOT ship to PO Boxes anymore.
HOW SHIPPING PRICES ARE DETERMINED
The shipping cost for Most items are calculated by considering the item's size, weight, shipping method and delivery address. Domestic shipping prices within the contiguous US are determined by the price of your order. (See the above pricing chart for your shipping cost)
You may incur an additional shipping fee if you purchase item(s) that are large, bulky or order multiple products due to the overall size and/or weight of the order. These additional shipping cost (if applicable) are calculated after you have placed your order and we have communicated to you by email. Once you have approved (by email) the additional shipping cost your order process is complete.
DELIVERY TIME FOR YOUR ORDER
The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts: the processing time and the shipping time.
Processing time for an item is the time from when you submit your order to when the item leaves the warehouse. Shipping time is from when the item leaves the warehouse to when it arrives at your door. Comfort Diabetic Shoes has no control, such as acts of god, and are not responsible for delivery delays due to weather.
See shipping times below:
STANDARD DELIVERY
Orders for in-stock items typically ship within 2-3 business days and will arrive up to 10 business days. Business days are Monday through Friday (excluding week ends and holidays).
STANDARD EXPEDITED DELIVERY
Orders for in-stock items placed Monday-Friday before 12PM CST will ship the same day to arrive within 5-8 business days. Business days are Monday through Friday (excluding week ends and holidays).
OVERNIGHT DELIVERY
Comfort Diabetic Shoes does not offer overnight delivery on the website. If you are in need of overnight delivery, please contact our Customer Service Department at mail@comfortdiabeticshoes.com and someone will be happy to provide a quote.
PROVIDE CORRECT SHIPPING ADDRESS
We make every effort to ship to the correct shipping address. In order to accurately ship your order we ask our customers to provide accurate shipping information. We are often able to correct invalid addresses during the shipping process, but we cannot guarantee this.
It is our customer's responsibility to provide an accurate and valid shipping address. Any errors, omissions, or misspellings in the address should be avoided or it may cause your order to be returned.
Orders that are returned to us due to an invalid address provided by the customer will require an additional shipping fee to be reshipped. If you have any questions you may contact our Customer Service Department at mail@comfortdiabeticshoes.com.
Comfort Diabetic Shoes does NOT ship to PO Boxes anymore.
SPECIAL DELIVERY REQUESTS
During the order process, our customers may add comments to their orders. We cannot guarantee that comments for a special delivery request or requirement will be fulfilled by the carrier.
We reserve the right to use any of the three primary carriers to deliver orders to our customers; USPS, FedEx and UPS.
If your shipping address does not receive delivery service from any of these carriers, you may add a comment to your order informing us which carrier(s) does not serve your area. If you have any questions you may contact our Customer Service Department at mail@comfortdiabeticshoes.com.
ITEMS SHIPPED SEPARATELY
Comfort Diabetic Shoes may (at any time) ship items separately in order to get you your order as quickly as possible. The customer will not incur any additional charge unless otherwise notified in advance by email. If you place an order for overnight or rush delivery, please let us know which item is of higher importance to you to receive overnight or rush so that you do not incur additional fees. Comfort Diabetic Shoes will send the other item(s) standard delivery at no extra cost to you.
DIFFERENT SHIPPING & BILLING
If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company. This helps prevent fraudulent use of your credit card. Your order will not be processed until your payment has been confirmed.
To list the alternate address with your credit card company simply call the toll free number on the back of your card and ask the agent to add the alternate address to your credit card account. Listing the address with your credit card company should only take a few minutes. We recommend adding the address before placing your order; this helps us process your order more quickly.
SHIPPING TO YOUR WORKPLACE
Comfort Diabetic Shoes recommends using your workplace address as your shipping destination. There are a number of benefits in doing this:
- You won't need to be at home to accept a delivery
- Helps keep gifts a secret
- Packages won't be left unattended
- Packages won't be left out where they can be damaged by bad weather or outdoor pets
- Receive packages directly and personally
- Carriers deliver to your office anyway so this saves them from driving to your home
- Please check your office policy to see if personal deliveries are permitted, then consider shipping your next order to your workplace address.
PACKAGE LOST OR STOLEN
In the unlikely event that your order arrives damaged, is lost or you have missing items, please contact our Customer Service Department at mail@comfortdiabeticshoes.com Please, reference your name and order number on the subject line of your email [example: Your Name,Order # ].
SHIPPING TO PO BOXES OR APO//FPO
We do not make Deliveries to any APO/FPO (Army Post Office/Fleet Post Office) and DPO (Diplomatic Post Office) addresses.
Comfort Diabetic Shoes does NOT ship to PO Boxes anymore.
INTERNATIONAL SHIPPING
Comfort Diabetic Shoes only ships to locations within the continental United States at this time.
Shipping costs paid to Comfort Diabetic Shoes only cover transportation costs to the delivery destination.
Shipping Days refers to business working days for carriers and may exclude weekends and holidays.
