Why Should I Use Comfort Diabetic Shoes?

Shipping Policy

At this time, Comfortdiabeticshoes.com orders can only be shipped to addresses within the Continental United States

Submitted orders are entered during business hours Monday-Friday 8:30 a.m. - 5:00 p.m. Comfort Diabetic Shoes does not ship orders on Saturday or Sunday. Orders received on business days are processed and shipped within 48-72 hours, but delivery time also depends where you live. For Standard (FREE) Shipping Orders, estimated delivery times are 5-7 business days from purchase date. In addition, Comfort Diabetic Shoes offers 3-Day Shipping and Expedited Shipping at the UPS or FEDEX Published Rate.

Orders are shipped via UPS, FEDEX, or USPS with ground service as the default shipping method. WE CANNOT SHIP TO P.O. BOXES or APO BOXES. A tracking number will be emailed to you when your order ships.

FREE UPS, FEDEX or USPS ground shipping to all U.S. addresses within the continental US on orders over $25.00.

Returns and exchanges

If for any reason you are not completely satisfied with your order, you may return your merchandise within 30 days from the date of shipment. If for some reason you need to return items you purchased, go to the refunds/returns on the website and follow the instructions. We offer returns free of charge

By going to the website at https://comfortdiabeticshoes.com and going to the returns/refunds and follow the instructions. We will notify you when the return has been accepted and will send you a free label for you to send the item back to us.

Please allow us 15-21 business days to receive and process your exchange. You will receive email confirmation of your exchange, once your return is received and processed. We are using USPS standard delivery service for returning shoes and accessories (which is why we are able to offer free shipping and returns). This service, in addition to the regular processing system we use for returned items, takes time. We have a special department that handles returns, checks the shoes, and processes exchanges.

Medicare & Medicaid

Medicare covers the cost of orthopedic shoes for people with diabetes who have an additional foot deformity or neuropathy. The payment should be processed by your healthcare practitioner. Regarding Medicaid, please check with your medical provider. Some states cover the cost of the shoes with Medicaid, but it requires a doctor’s prescription.

Our diabetic shoes are approved by Medicare, but we do not accept insurance. To receive coverage by Medicare for our shoes, you must order them from a provider that bills Medicare. To find one of these providers in your area ask your primary care physician.

General Questions

Once you’ve registered to receive our newsletter, you will start receiving discount codes in our emails and newsletters.

Promo codes can be applied on checkout page

Most of our shoes do fit true to size. For those styles that don’t, we provide information on which size to choose. Moreover, you can always try our shoes risk free. If they don’t fit, simply return them free of charge for the correct size. We offer free shipping, exchanges and returns.

All Comfort Diabetic Shoes have at least one removable insole. Our shoes have a minimum of 3/16” removable depth with many of our shoes having as much as 5/16” to 1/2" removable depth which allow for flexibility of fit. A wide variety of orthotics can be used with Comfort Diabetic Shoes. 

We suggest that you order the same width that you use when ordering from other brands Also please remember, we offer free shipping, exchanges, and returns, so if you need to exchange your shoes and switch to another width or size, there is no cost to do so.

Conditions

Yes, our shoes work well for plantar fasciitis. They feature premium, orthotic insoles with anatomical arch support that help prevent over pronation as well as alleviate tension on the plantar fascia.

Our shoes come in wide widths, including extra-extra wide sizes and are made with extra depth. They feature orthotic insoles and cushioning soles. You can try them risk free. We offer free shipping, exchanges and returns.

Yes, they can. Our shoes features include orthotic insoles and cushioning soles that help alleviate heel pain and heel spur symptoms.

While we cannot say for certain that our shoes will help your specific condition, many customers report on improved comfort and mobility with our shoes, which are designed with unique features that offer unsurpassed comfort and protection for people with neuropathy.

All of our shoes are made with extra-depth and a deep toe box to address precisely this foot problem. Remember: You can always try our shoes risk free since we offer free shipping and returns.

Our shoes have helped many of our customers with knee pain, as they are engineered with special features that specifically address foot problems that can cause knee pain. Comfort Diabetic Shoes include orthotic insoles, ergonomic soles and special cushioning, all of which work to significantly minimize shock to the knees and hips. You can try our shoes risk free. We offer free shipping and returns.

All of our shoes work well to help alleviate ball of the foot pain. They come with orthotic insoles to help with added arch support that support the foot against over pronation and help alleviate pressure under the foot.

Yes, our shoes work well for flat feet and pronation. They feature orthotic insoles with added arch support that improves the alignment of arch and foot.

Yes, Comfort Diabetic Shoes are designed with extra depth and a wide toe-box, offering ample room for feet with a hammer-toe condition. Furthermore, the orthotic insoles support your feet and prevent the progression of the deformity. 

Yes, Comfort Diabetic Shoes can help you if you have calluses. They feature orthotic insoles with arch support that support the foot against over pronation and help alleviate pressure under the foot. They are covered with a cushioning layer that shapes to the contours of the foot and distributes the pressure on the bottom of the foot, thereby providing significant pain relief.

Yes, all of our shoes work well for bunions. They are designed with extra depth, a wide toe box, and orthotic insoles with good arch support, all of which reduces stress on the bunions. We also offer some shoes with a stretchable upper in the bunions area, and the shoes come in a variety of widths.

Yes, we do. All of our shoes are made with a wide toe box that helps alleviate the pressure and discomfort caused by Morton’s neuroma. The shoes also feature orthotic insoles that distribute the pressure under the foot as well as a soft cushioning layer that helps reduce pressure on the forefoot.

Yes. The ergonomic design of our shoes and the cushioning materials around the heel reduce pressure on the tendon.You may try our shoes risk free. We offer free shipping and returns.

Our shoes have helped many customers with tarsal tunnel syndrome, however, we cannot say for certain that our shoes will help your specific condition. You can try out our shoes free of risk as we offer free shipping and returns.
Our shoes feature orthotic insoles and cushioning soles that reduce impacts on the foot and alleviate tension on the tibial nerve, which is the focus with tarsal tunnel syndrome.

Yes, they can. They’ve already helped millions of people with diabetes. Remember: You can always try out our shoes risk free since we offer free shipping and returns.

Yes. All of our shoes work well for people with arthritis and have helped many people who suffer from this medical condition. You can try out our shoes free of risk because we offer free shipping and returns.

Yes, Comfort Diabetic Shoes work well for posterior tibial tendonitis. The design of the shoes reduce the need for plantar flexion at heel strike, and thus alleviates tension on the tendon. Additionally, the soles soften the step and thus help reduce impacts on the tendon. You can try them risk free to see for yourself. If you’re not satisfied with them, just return them. We offer free shipping and returns.

Yes. All of our shoes come with removable orthotic insoles and are designed with extra depth to fit different orthotic sizes.